REVOCATION Right of Withdrawal - Cancellation Policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.
To exercise your right of withdrawal, you must contact us
Dr. Juchheim GmbH
Bajuwarenring 12
D-82041 Oberhaching
Tel.: 0049 89 64 91 33 50
Fax: 0049 89 64 91 33 51
Email: info@juchheim-methode.de
by means of a clear statement (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached sample withdrawal form but this is not required.
Please click here for sample withdrawal form In order to safeguard the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of Cancellation
If you withdraw from this Agreement, we will refund all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favourable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged repayment fees for this. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
There are legal exceptions to the right of withdrawal (§ 312g BGB), whereby we reserve the right to invoke the following provisions:
A right of withdrawal may expire prematurely in contracts for the delivery of sealed goods, which are not suitable for return for reasons of health or hygiene, if their seal was removed after delivery (so in cosmetics, tights and „Seamless“-products).